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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

chris beard

March 20, 2023

5  out of  5 rating by chris beard
"Dedra was absolutely amazing to work with on setting up my life insurance along with my car policy snd renter's insurance. She was as nice and as helpful as you can get."

George Moore

January 30, 2023

5  out of  5 rating by George Moore
"Mark Smith State Farm is awesome. They have always treated me fairly, and Mark and his staff have always gone above and beyond to help me. Do some price comparisons. Also, they were on my claims immediately, and didn't try giving me a run around. They paid my claims within a few days. Highly recommend!"

Sharon Campbell

January 18, 2023

5  out of  5 rating by Sharon Campbell
"Great personal service.."

James Hendricks

October 23, 2022

1  out of  5 rating by James Hendricks
"Don't offer much"

Jamey Cobb

October 15, 2022

5  out of  5 rating by Jamey Cobb
"Great folks to do business with."

Grant Axon

September 30, 2022

5  out of  5 rating by Grant Axon
"Wonderful people with great service and coverage!"

J Lewis

June 17, 2022

5  out of  5 rating by J Lewis
"Always knowledgeable about pleasant to deal with."

Destiny DEWS

May 11, 2022

5  out of  5 rating by Destiny DEWS
"Dedra is AMAZING to work with. Always tends to her clients/customers, even on her days off. Couldn't ask for a better agent!"

Vanessa Courtney

May 10, 2022

5  out of  5 rating by Vanessa Courtney
"Great coverage and very friendly!! The best in town for us! They are always on top of any issues or any needs with policy!! Been with them for 3 years now and no issue!"

Elizabeth Brinker

May 10, 2022

5  out of  5 rating by Elizabeth Brinker
"Professional and friendly service. Great coverage with budget in check."

Chris Brinker

May 10, 2022

5  out of  5 rating by Chris Brinker
"Very knowledgeable and friendly and eager to help!!"

Alisha Hicks

May 28, 2021

5  out of  5 rating by Alisha Hicks
"Great service"

Shawnda Shouse

March 9, 2021

5  out of  5 rating by Shawnda Shouse
"He is the best in town"

Elizabeth Mendoza

February 25, 2021

5  out of  5 rating by Elizabeth Mendoza
"Well, it is policy review time. I spoke with Megan about switching over my policies from another agent. She was very knowledgeable and listened to my needs. I was happy I made the call."

Douglas Kidwell

January 15, 2021

5  out of  5 rating by Douglas Kidwell
"Treat you great and very quick if you have a claim"

Shellie Campbell

February 20, 2020

4  out of  5 rating by Shellie Campbell
"Staff is friendly and tries to help find best rates"

Daniel Walters Aka Pops

December 8, 2019

4  out of  5 rating by Daniel Walters Aka Pops
"From all other ins quotes, state farm was over $100 lower than the closest quote."

Joseph Moore

December 1, 2019

5  out of  5 rating by Joseph Moore
"Just awesome people there need to know anything about insurance they will walk you through everything step by step thumbs up"

Elizabeth Warmoth

November 25, 2019

1  out of  5 rating by Elizabeth Warmoth
"Haven't heard back from him."

John Glauber

February 28, 2019

5  out of  5 rating by John Glauber
"Great agent."

Mi Ha

January 16, 2019

5  out of  5 rating by Mi Ha
"Excellent service... "Jake, from State Farm" got me a great deal on insurance...left Pro...... Insurance because of the wonderful deal. Thanks Jake! M. Hargis"

Andrea Holmes

September 15, 2018

5  out of  5 rating by Andrea Holmes
"Have had my policies at this office for years. Even though I moved, I still think of this team often. I miss their excellent service and spunky personalities. They are people you can trust!!"

IGotThis Dalhover

August 24, 2018

4  out of  5 rating by IGotThis Dalhover
"Great people"

Odessa Tipton

February 13, 2017

1  out of  5 rating by Odessa Tipton
"Great rates, but have to call or visit office every month to make sure bill gets paid. Auto pay is a joke. I get 3 or 4 bills for different prices every month. Everyone I've dealt with in this office is incompetent."

robert scott

December 31, 2016

5  out of  5 rating by robert scott
"Hands down the best customer support out of any insurance company I've had or spoken to. The whole team at Mark Smiths office is incredibly friendly and helpful with any questions or concerns."