State Farm® Insurance Agent Mark Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Scotti
July 30, 2024
"The girls in the office are always so professional, kind, and they always have the answers. 10/10 recommend them for insurance. Thank you guys!!"
"Thank you so much for the 5 star review, and for your recommendation! I appreciate you taking the time to send this review. Thanks for being a great customer! Mark"
krysti vires
July 24, 2024
"Dedra is fantastic!! Highly, highly recommend. Absolutely top notch. At my request, Dedra has been checking in with me regularly for months to see if I've had a chance to look over the life insurance info she sent. There were times I would not respond because I got busy or distracted, and other times I would tell her that no, I haven't looked at the info yet. But she's been super friendly the entire time and has never been rude and continued to follow up with me. Today, I called her up for a quote on a different insurance policy and after getting more info, she called me back with all I needed to know, answered all of my questions - I had a TON, and is an absolute pleasure to work with. From one customer service salesperson to another, she's one of the best I have ever had the pleasure to speak with. She's amazing!"
Jackie Satchwell
July 17, 2024
"The best group ever"
"Thank you for your 5 star review! "
Tina Gross
April 29, 2024
"I was concerned my bill was too high. I called and spoke to Elizabeth and she went over my account. She was so insightful and pointed out where I could save some money! Thank you!"
Saige Beavers
February 6, 2024
"Dedra did great with getting me set up and helping me find a plan that works well for me"
troy stethen
January 24, 2024
"Helpful"
J. G
August 23, 2023
"These guys are the best. Always helpful and understanding."
"Thank you so much for your 5 star review! We strive to always provide individual help and understanding. We appreciate you. "
Breanna Cornetet
May 26, 2023
"Dedra Green & Mark have made my first claim a breeze. Walked me through step by step what needed to be done & made sure everything was finalized with no hassle. I would also like to thank Dedra personally for always going above and beyond to assist and do whatever is needed. She is a wonderful asset to Mark Smith State Farm!!! :)"
chris beard
March 20, 2023
"Dedra was absolutely amazing to work with on setting up my life insurance along with my car policy snd renter's insurance. She was as nice and as helpful as you can get."
"Chris, thank you so much for your review and mentioning Dedra by name. We are so fortunate to have team members like Dedra taking care of good customers like yourself. Thanks again! "
George Moore
January 30, 2023
"Mark Smith State Farm is awesome. They have always treated me fairly, and Mark and his staff have always gone above and beyond to help me. Do some price comparisons. Also, they were on my claims immediately, and didn't try giving me a run around. They paid my claims within a few days. Highly recommend!"
"George thank you for your 5 star review. We appreciate you! Thanks for all you do for our community!"
Sharon Campbell
January 18, 2023
"Great personal service.."
"Sharon, thank you for taking your time to respond and giving us a 5 star rating. We appreciate you! Mark"
James Hendricks
October 23, 2022
"Don't offer much"
"James, I'm sorry because apparently you've had less than a stellar experience with our office. Reviews are important to me and we work hard to deliver 5 star service. If there is anything we can do to help you please let me know. Mark"
Jamey Cobb
October 15, 2022
"Great folks to do business with."
"Thank you for taking your time to review us, and giving us a 5 star review. Please let me know if I can assist you with anything. Thanks again! Mark"
Grant Axon
September 30, 2022
"Wonderful people with great service and coverage!"
"Grant thank you for the 5 star review and comments. We appreciate you. Mark"
J Lewis
June 17, 2022
"Always knowledgeable about pleasant to deal with."
"Glad we can assist you with your insurance!"
Destiny DEWS
May 11, 2022
"Dedra is AMAZING to work with. Always tends to her clients/customers, even on her days off. Couldn't ask for a better agent!"
Vanessa Courtney
May 10, 2022
"Great coverage and very friendly!! The best in town for us! They are always on top of any issues or any needs with policy!! Been with them for 3 years now and no issue!"
Elizabeth Brinker
May 10, 2022
"Professional and friendly service. Great coverage with budget in check."
Chris Brinker
May 10, 2022
"Very knowledgeable and friendly and eager to help!!"
Alisha Hicks
May 28, 2021
"Great service"
Shawnda Shouse
March 9, 2021
"He is the best in town"
Elizabeth Mendoza
February 25, 2021
"Well, it is policy review time. I spoke with Megan about switching over my policies from another agent. She was very knowledgeable and listened to my needs. I was happy I made the call."
Douglas Kidwell
January 15, 2021
"Treat you great and very quick if you have a claim"
"Thank you for your review. We appreciate the opportunity to serve you!"
Shellie Campbell
February 20, 2020
"Staff is friendly and tries to help find best rates"
"Thank you for your review. We appreciate you!"
Daniel Walters Aka Pops
December 8, 2019
"From all other ins quotes, state farm was over $100 lower than the closest quote."